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Pet Portrait Pillow

Pet Portrait Pillow

PriceFrom £62.00

Need to give your pet a hug when they aren’t there? No problem! With these custom pet pillows, you can have your fluffy best friend there to hug or snuggle up to at any time you need! With three sizes to choose from and a range of all colours, customisation is totally up to you for your pet pillow! 

 

 

  • Product Information

    This item is printed by a trusted third company and sent from outside the uk from the nearest warehouse to your shipping address, meaning all orders include a tracking number.

    -100% pre-shrunk polyester case

    -Fabric weight: 8.1 oz/yd² (275 g/m²)

    -Linen feel fabric

    -Hidden zipper

    -Machine-washable case

    -Shape-retaining 100% polyester insert included (hand-wash only)

    -Printed, cut, and hand-sewn by our in-house team

    -Blank product components in Mexico sourced from China

    -Blank product components in the EU sourced from China and Poland

  • How to Order

    Once you have placed your order please send your photos over to contact@skittlesketch.co.uk with your order number or full name. Alternatively you can reply to your order confirmation email with your photos!

    If your pet has any small markings or something I may miss when looking at photos please include a description of it so I can make sure to draw it.

    Please make sure the photos are well lit and high quality for me to be able to see your pet clearly! I completely understand that sometimes you might not have the best photos of a pet that is no longer with us, so if you’re unsure if I can work with the photos you have you can send them over to my email or drop me a message on Instagram!

    When your photos have been sent over for your order I will reply to the email as soon as I can (normally 2-3 days) just to confirm to you that I have the photos and I’m getting started!

    I will send over a digital version of your portrait to the same email that you used to send your photos. This is for you to double check that I haven’t missed anything important on your pet portrait, and you can make changes to the portrait to make sure it’s perfect!

    PLEASE make sure to check your emails regularly to confirm you are happy with your portrait. If you do not respond to my email saying you are happy with the order, I will not print & ship it until I hear from you.

    Any other questions that you may have will be answered on our “How to Order” page or drop me a message!

  • Revisions & Approval

    You can make unlimited revisions to your pet portrait until it's printed and shipped.

     

    Your pet portrait will be sent to your email to confirm you're happy with it before printing.

     

    You have 10 working days to request any changes. If I don't hear back within 10 days, the portrait will be printed and shipped as it is and you can no longer make any changes.

     

  • Digital Copy

    When you order a digital pet portrait from Skittlesketch, you will receive a digital version of it through email. You can use this for personal purposes like phone wallpapers, prints, and so on.

     

    However, if you intend to use it for merchandise, branding, or any other commercial use, please inform me beforehand, as I charge a small fee for that service.

Photo Guide 

1. Multiple photos - the more photos, angles, and lighting the better! But remember if you have a specific photo you would like drawn, please let me know when you send the photos. 
2. High quality 
3. good lighting 
4. can see all the markings for that portrait 

Untitled_Artwork 13.png

can't see faces

can't see markings

can see markings 

you can send seperate photos when ordering multiple pets

  • UK Shipping Times
    These are estimated shipping times for the arrival of your order after it has been drawn and dispatched. Standard Shipping (Sent First Class - no tracking number) - 1 to 3 Working Days Tracked Shipping (Signed for - with tracking number) - Next Working Day We are not liable for any lost mail if sent with Standard shipping. As they are only estimated times, the delivery may vary during certain times of the year or under other circumstances. We cannot be held responsible for delays due to postal services or customs. Free Tracked shipping is available on orders over £40.00
  • Europe Shipping Times
    These are estimated shipping times for the arrival of your order after it has been drawn and dispatched. Standard Shipping (no tracking number) Shipping - 7-14 Working Days Tracked Shipping (With tracking number) - 5-7 Working Days We are not liable for any lost mail if sent with Standard shipping. As they are only estimated times, the delivery may vary during certain times of the year or under other circumstances. We cannot be held responsible for delays due to postal services or customs. Free Tracked shipping is available on orders over £40.00 (approx. €47-€50 Euros)
  • USA Shipping Times
    These are estimated shipping times for the arrival of your order after it has been drawn and dispatched. Standard Shipping (Standard International, no tracking number) - Up to 42 Working Days Tracked Shipping (Signed For - with tracking number) - 5-7 Working Days We are not liable for any lost mail if sent with Standard shipping. As they are only estimated times, the delivery may vary during certain times of the year or under other circumstances. We cannot be held responsible for delays due to postal services or customs. Free Tracked shipping is available on orders over £40.00 (approx. $50 USD)
  • Everywhere Else Shipping Times
    These are estimated shipping times for the arrival of your order after it has been drawn and dispatched. Standard Shipping (Standard International, no tracking) - Up to 42 Working Days Tracked Shipping (Signed For, with tracking) - 5-14 Working Days We are not liable for any lost mail if sent with Standard shipping. As they are only estimated times, the delivery may vary during certain times of the year or under other circumstances. We cannot be held responsible for delays due to postal services or customs. Free Tracked shipping is available on orders over £40.00 (Approx. $65 CAD / $70 AUD)
  • Where do I send my pictures to?
    If you have placed a custom order please send your pet pictures (or any other pictures needed for your order) to contact@skittlesketch.co.uk with your order number! Alternatively, you can reply to your confirmation email with your pictures!
  • Who is sending my order?
    Some items are fulfilled by a third party and sent from countries outside of the UK (as we unfortunately don't have the printing facilities for certain items.) Depending In the description of each item at the top, it will tell you if is fulfilled by me or a third party. Anything that is fulfilled by a third party has free tracked shipping, so you will be able to see where your order is at all times once it has been shipped. But for a general idea, all t-shirts, mugs, jumpers, and other apparel are sent by Printful. other handmade items are sent by me!
  • When will my order be shipped? How long does it take to make?
    You will receive a notification email once your order has been shipped. Please take into account the time it takes to make your order before shipping is stated in the description of each item or at the top of each product page. Remember if you do not respond to confirm you are happy with your portrait this will delay printing and shipping your order - so watch your emails! Fulfilment times are available at the top of any of the product's pages, this is an estimated time it will take for your order to be drawn.
  • Will my order be shipped together if I order something fulfilled by Skittlesketch and your printing company?
    unfortunately, they will arrive as two separate packages, one from me, and one from our printing company, so they may also arrive on different days! Although, all items that are sent from our printing centers have free tracked shipping included in the price, so you will be able to see where it is at all times.
  • My order is lost \ My order hasn't arrived, what do I do?"
    If you order has been sent with Standard/Free delivery is can take up to 14 days (Uk) or 42 days (anywhere outside the UK) for your item to arrive. If you have purchased your order with standard shipping, this is with the knowledge that this order is not tracked nor insured by postal services. We are not liable for lost or damaged mail with standard shipping. ​ For orders purchased with tracked shipping, if your order appears lost and has been 14 working days (Mon-Fri not including Holidays or weekends) please contact Skittlesketch through social media or email for us to open a case with Royal Mail to find out where your order has gone, in the meantime we will resend your order to you immediately! If your order is marked as delivered and you still have not received your order, this is unfortunately out of our hands and you will have to contact your local post office or police station if you believe your order has been stolen. If you have a police reference number for your stolen mail, we will be more than happy to help and send you a replacement! If you have a tracking number, please contact your local post office to see if they can update you. If not, just drop me a message or email and I will help you as much as I can!
  • My order has arrived damaged
    If the buyer has purchased their order with standard shipping, this is with the knowledge that this order is not insured by postal services. We are not liable for damaged mail with standard shipping. For orders that have been purchased with Tracked Shipping, any claims for misprinted/damaged/defective items must be submitted to me within 3 days after you have recieved your order.

Pets love our Portraits!

(their human's do too!)

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